The Company sees suppliers as our important partners. We are committed to building mutual trust and a stable sustainable supply chain, as well as flourishing businesses together with our suppliers. The Company assesses suppliers against the criteria, namely Quality, Cost, Delivery, Service, and Sustainable Risks, by using our business influence to demand that they disclose sustainability information and improve their sustainability performance.
The company considers factors such as purchase amount, delivery batch number and nature of supply, and selects first-tier suppliers who must cooperate in signing the "Supplier Code of Conduct".In order to continue to improve the sustainability awareness of the supply chain, the company revise the supplier code of conduct in 2023 and require qualified suppliers to resign the code of conduct (the code of conduct signing rate is 100%). In addition, the company held a supplier meeting in 2023, using RBA VAP version 7.1 as the basic teaching material, supplemented by Phison’s important sustainability policies, to communicate ESG principles and regulation with suppliers and contractors(the communication topics covering human rights, anti-discrimination/anti-harassment, health and safety, Pollution and greenhouse gas management, anti-corruption, grievance channels, privacy, management systems, material restrictions and responsible sourcing of minerals, etc).
In 2023, the Company identified a total of 54 critical suppliers; all of them had received an audit, with an audit passing rate of 92.59%. However, there were still 334 deficiency items. The causes for such deficiencies were mainly overtime, zero payment for migrant workers and on-site operation safety, etc. The Company's audit representatives have communicated the audit findings and discussed possible improvement plans with each supplier. The Company did so because according to the management regulations, the Company's audit representatives and the supplier may agree on a deadline for improvement completion. If the supplier fails to improve before the deadline, the Company will reduce or suspend the orders to be placed with it, or remove it from the List of Approved Suppliers.