Supply Chain Management

The Company sees suppliers as our important partners. We are committed to building mutual trust and a stable sustainable supply chain, as well as flourishing businesses together with our suppliers. The Company assesses suppliers against the criteria, namely Quality, Cost, Delivery, Service, and Sustainable Risks, by using our business influence to demand that they disclose sustainability information and improve their sustainability performance.

Four Major Principles of Supply Chain Management

Upholding the spirit of accountability, the Company has built a responsible supply chain in accordance with the four major principles of supply chain management, namely Code Compliance, Risk Assessment, Auditing Programs, Continuous Improvement, and Implementation of Responsible Supply Chain Management of all purchase contracts the Company have signed with suppliers, the Company stipulates thereon that suppliers comply with the "Code of Conduct- Responsible Business Alliance, RBA". We also demand that tier 1 suppliers who meet the criteria set forth by the Management Production Department and the Procure Department fill out the "Sustainable Risk Assessment Questionnaire", the contents of which covering five aspects, namely Labor, Occupational Health and Safety, Environmental Protection, Supply Chain Management, and Sustainability and Risk Management. The Company's personnel will review the questionnaire and grade the suppliers into different sustainability risk level according to their scores. The Company then performs supply chain management and optimization according to their long-term sustainability performance. New suppliers also need to pass basic corporate social responsibility assessment (the assessment content including human rights, occupational health and safety, and environmental management); only after they pass the assessment are they allowed to do business with the Company. Subsequently, they also need to fill out the "Sustainability Risk Assessment Questionnaire". 100% of the new suppliers are screened against environmental standards and social criteria.


The company considers factors such as purchase amount, delivery batch number and nature of supply, and selects first-tier suppliers who must cooperate in signing the "Supplier Code of Conduct".In order to continue to improve the sustainability awareness of the supply chain, the company revise the supplier code of conduct in 2023 and require qualified suppliers to resign the code of conduct (the code of conduct signing rate is 100%). In addition, the company held a supplier meeting in 2023, using RBA VAP version 7.1 as the basic teaching material, supplemented by Phison’s important sustainability policies, to communicate ESG principles and regulation with suppliers and contractors(the communication topics covering human rights, anti-discrimination/anti-harassment, health and safety, Pollution and greenhouse gas management, anti-corruption, grievance channels, privacy, management systems, material restrictions and responsible sourcing of minerals, etc).

Corresponding sustainability standards that suppliers at all levels should meet

Purchasing Department and Production Control Department should prepare and regularly check the "QR2303 Main Supplier List" every year. The inventory can be based on annual expenditure, key components of core business, multiple procurement, within the supply chain of the ICT (Information and Communication Technology) industry, etc.
Raw material suppliers are divided into A Level, B Level and C Level based on the total purchase amount and continuing transaction amount. Sub-contractors are classified into A Level and B Level based on production volume and whether they are customer designated processing factory. The sustainability standards that suppliers at all levels of the Purchasing Department and Production Management Department should meet are as follows:

GradingSustainable standards
A level

Obtain ISO 14001 certificate

Obtain ISO 14064-1 certificate
Obtain ISO 45001 certificate
Fill out the "QR0654-A Supplier/Subcontractor Sustainability Assessment Questionnaire" every year
B or C levelFill out the "QR0654-A Supplier/Subcontractor Sustainability Assessment Questionnaire" every year

Supplier Audit

In 2023, the Company identified a total of 54 critical suppliers; all of them had received an audit, with an audit passing rate of 92.59%. However, there were still 334 deficiency items. The causes for such deficiencies were mainly overtime, zero payment for migrant workers and on-site operation safety, etc. The Company's audit representatives have communicated the audit findings and discussed possible improvement plans with each supplier. The Company did so because according to the management regulations, the Company's audit representatives and the supplier may agree on a deadline for improvement completion. If the supplier fails to improve before the deadline, the Company will reduce or suspend the orders to be placed with it, or remove it from the List of Approved Suppliers.

Defect Analysis for Supplier Audit